P A Y M E N T S :

  • Invitations: payments must be made before I begin working on your custom invitation, as stated before. Shipping is available for a flat rate of $5.00, and deliveries are available in the Lafayette area for $3.00. Shipping and delivery fees will be added to the invoice.
  • Logos: a 50% deposit must be made before I begin the logo process. The remaining portion of your payment must be paid in order to receive the files and permission to use the files. 

 

 

 

placing an order:

  1. Fill out a Custom Order form or Logo Request form to receive a quote on your custom design and to discuss your ideas with me. You must pay for your order before I begin the design process (see Refunds below). 
  2. You will receive an email from hillyandcoco@gmail.com with a quote from me and to discuss your custom order. 
  3. We will communicate throughout the design process. You will make your revisions and changes as needed until you decide you are ready for me to print your order. ***You will always receive a photo of a printed copy before I print the entire order. This way, you are able to make changes before I print.
  4. Your order will be ready within 5 days depending on your response time. I don't print or move forward with your order without your approval/confirmation.

 

Extra Fees:

Changes may be made with no charge until your order is printed. ONCE YOUR ORDER IS PRINTED, you will be charged half price for each invitation that is printed with your new changes. (Example: your order is $2.00 per invitation, your new price per invitation will be $1.00 with changes made to your original order.) ALL EXTRA FEES WILL BE DISCUSSED BEFORE ANY CHANGES ARE MADE TO YOUR ORDER. You will not be charged until you approve of and confirm these additonal charges. 

Refunds:

If you are not satisfied with your order, you will receive a full refund before printing. REFUNDS AFTER PRINTING WILL BE 50% OF YOUR ORIGINAL PURCHASE. Logo deposits are non-refundable.

Rush Orders:

Standard Rush orders will be completed within 24-48 hours. If you need your order worked on and delivered over the weekend, there is an option for a Weekend Rush.

Standard Rush: $20.00      |      Weekend Rush: $35.00 (includes delivery fee)